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Product Questions

All Nutramin products are proudly free from the top 14 allergens: gluten, peanuts, tree nuts, wheat, milk, soy, eggs, celery, mustard, sesame, lupin, sulphites, fish and shellfish.

All of our vitamins are proudly flavored with real fruits, never artificial flavorings.

Yes - we use only plant-based ingredients in our products, including real fruit pectin -never- gelatin.

We're proud to use real fruit to color your vitamin gummies, never artificial or synthetic colors.

Shipping questions

You bet! As long as your order totals $70 in your local currency before taxes, you'll always qualify for fast, free shipping!

For our local pals here in Canada, we give an estimate of 3-5 business days.

For our American friends, our shipping time is 5-7 business days maximum.

Absolutely - we'll let you know when your order is being shipped, and we'll keep you updated with the tracking information as soon as it populates with the carrier. Plus, thanks to our awesome customer portal, you can check the status of your order within your Nutracelle account, too!

Subscription questions

We offer our convenient subscription plans to help suit the needs of our customers. Having your Nutramin automatically delivered helps ensure you never run out! Plus, our service is designed to offer flexibility and convenience so you can manage when you would like your order and you can easily change, pause or cancel anytime within your Nutracelle account.

Love it or Get Your Money Back Guarantee! We are so confident that you'll LOVE it, that we'll give you a full refund (minus shipping and handling) if for any reason you don't love it. Just contact our customer service and send it the remaining product back, and we'll take care of it for you.

Some subscriptions have got a bad rep. Confusing contracts, hidden terms and unwanted extras. That’s why we offer a flexible subscription - meaning there is no minimum term, and you can change your orders to fit with your hectic lifestyle. On holiday or busy next week? You’re the boss! Simply place your account on pause using our flexible order calendar.

Unfortunately, no. We do not have that access.  However, our awesome customer service is happy to guide you through the steps of canceling that through your Amazon account, just reach out to our customer service and they'll help you out! Don't get us wrong, we're always sad to see you go. But we understand that sometimes you need a break, and we'll happily await your return

Payment questions

Your credit card information is never captured or stored by our shopping cart. Our system creates a token, which is then sent back to our store from the bank processor. This way, your information could never be stolen, even if there was a security breach or hack. Plus, our store is hosted by Shopify, the most secure e-commerce system in the world.

We're happy to accept all major credit cards, as well as offering convenient PayPal options.