Nutracelle Return Policy
These are Nutracelle.com’s (“Nutracelle”, “we” or “our”) Standard Return Policies applicable only
to products purchased by you directly from the Nutracelle.comwebsite.
•All product returns require a Return Merchandise Authorization (RMA) number. You may
obtain an RMA number by contacting Nutracelle through any of the methods provided at
•Any return for a refund may be subject to a 20% restocking fee.
•Products that are not eligible for return and will be sent back to you at your cost and
expense if received by us:
•Any product not purchased from Nutracelle.com
•Any product without a valid, readable serial number, including but not limited to products
with missing, damaged, altered, or otherwise unreadable serial number
•Any product that is returned without all original packaging and accessories, including the
retail box, manuals, and all other items originally included with the product
•Any product from which the UPC code has been removed from its packaging
•Any product that exhibits physical damage
• Any product that has been opened or used
•Any product for which you have submitted a mail-in rebate
Mail-In Rebate Policy
Any product offering a mail-in rebate is not returnable to Nutracelle once the rebate has been
filed. Be sure that the product is functional and that you intend to keep the product before sending
in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable.
Only the product manufacturer can replace a defective item missing the UPC code.
Manufacturer Promotional Items and Nutracelle Gifts
Nutracelle and other Manufacturers may offer free promotional items with their products. To
receive a full refund on a purchase that offers promotional items all items must be returned. The
cost of any promotional items not returned will be deducted from the refund total.
Nutracelle may also offer gifts to valued customers for their continued support as well as for
special giveaways. These gifts are not part of any purchase value and therefore do not have to be
Standard 15-Day Return Policy
•Return unopened products for refund within: 15 days
•Return for replacement within: 15 days
•Restocking Fee: Yes
This is our Standard 15-Day Return Policy. Items covered by this policy (those products for which
Nutracelle states “This item may be returned for a replacement or refund within 15 days only”)
must be returned to Nutracelle within 30 days of the invoice date for this policy to apply. “Return”
constitutes receipt of the product by Nutracelle, and not the mere issuance of an RMA.
•Limited Replacement Only 15-Day Return Policy
•Return for refund within: Non-Refundable
•Return for replacement within: 15 days
Products that state “This item is covered nutracelle.com‘s Replacement Only 15-Day Return
Policy”, or items labeled as “Non-refundable” (or similar labeling) must be returned to Nutracelle
within 15 days of the invoice date for this policy to apply. Products covered by this return policy
may only be returned for a replacement of the same or equivalent item if the original is no longer
available. “Return” constitutes receipt of the product by Nutracelle, and not the mere issuance of
•Recurring autoships may be cancelled at anytime by notifiying Nutracelle in writing to
•Cancellation will apply only to the next scheduled autoship
Nutracelle.comdoes not offer any express warranties. Please note that any deposits or services in
this category are non-refundable unless otherwise indicated.
Nutracelle tastes amazing! It’s not chalky and doesn’t have a bad aftertaste like a lot of other protein products. I make the best chocolate banana smoothie for breakfast every morning and put two scoops of my protein powder in it!
I love these powders. The flavours are exceptional and the probiotic fibre really makes a difference in satiety. I highly recommend this brand.
I love how smooth the shake is in just the shaker! I crave them and can’t wait to drink it!!!
My husband and I have been following a lowcarb/keto lifestyle for the past 5 months. We were so excited to finally find a sugar free vitamin gummies! Not only do they taste great, they are keto friendly 😊 highly recommend!
I absolutely love, love, love this product. They taste great, are good for you, and are an easy part of my daily routine. My only criticism is that I wish they were a candy that I could eat by the handful instead of only 2 per day!!
This Nutracelle protein powder is our favourite! We love adding it to our smoothies! Highly recommend this protein powder!!
It’s a must have for me! Salted caramel and strawberry are my faves
I was introduced to this by a friend...i truly love the flavors of the protein powder and the endless ways ro use it. I know have started a friend on it and sbsolutely loves it
Nutracelle's protein powder is by far the best purchase I have ever made! I have tried several protein powders in the past, and they never worked for me. Nutracelle's powder tastes great, is great for cooking/baking, and is so easy on my stomach! I will never use anything else.
I couldn't get these on Amazon last month and it said it didn't know when or if they would get them again. Whew, I see they're back. These are the best, however they taste like candy...a really good candy and so you need to make a sugar free candy version we can just eat, lol.
I love the shaker! It’s convenient, really helps mix the powder with my favorite milk, and is so durable. Highly recommend!
Tastes great and keeps me feeling full for hours.
I have just tried the Nutravegan and fell in love with it! Added some ice, water and shook. It feels so smooth and not gritty/chalky!! Thank you Nutracelle!!!
I bought the family pack including 3 flavours Nutracelle, 2 tubs of Gummies and 4 packs of Protein Bites. Very pleased with everything. Lost 8 lbs in 2 weeks making shakes 2 times a day. Very tasty and we do not miss the sweets.😊
We like that they hold a good amount, we can make our breakfast shake and go about our business on the Resort, taking a sip now and then. Nice design and easy to clean.
I workout everyday and I found it hard to get all the proteins that I need. For the last 5 years, I've been searching for a protein shake that suits me well. Sadly, all the proteins shake I tried got "additives" in it that exacerbate my migraines. Then I found Nutracelle. Natural ingredients and nothing "not needed" in it. Plus, it's yummy and affordable. Never got a migraine because I drink it. Thank you Nutracelle, I love it so much!
New! Vitamin Gummies - Sugar Free
I have tried tons of protein and vegan shakes and this by far is the best i have ever tried. I have strawberry, vanilla cream and the vegan chocolate and vanilla. An amazing Canadian product.
I love these gummies so much! I only wish I could have more than 2 a day! Best I've ever had! Highly recommend!
I’ve been using Nutracelle for 2 years daily and absolutely love it!
Love these little snacks
Perfect little sweet or something to grab when busy. Great low carb treat. Mint is my favourite ❤️
I love ♥ my Nutracelle Vitamin Gummies! They are convenient, they taste great and they give me the extra energy I was looking for. I also love that they are 100% nut-free, gluten-free, soy-free, sugar-free, and guilt-free!
I have already had one for over a year and love it so much I wanted another one. It's a great shaker cup.
These vitamins are great tasting with an amazing texture. I've tried other gummy vitamins and they are more rubbery. These are soft, delicious and sugar free! All you could want in a daily vitamin.
Love them! They taste so great and they are very convenient to grab to eat when on the go.
Easy grip, carrying handle, design of the cap allows for easier drinking. Plus it is purple and you can pick 1 if 3 sayings on it.
I have to say, while many of my close friends were "over-indulging and over-paying" in festive specialty coffee drinks, I stuck to my shakes or made them fancy with chrused ice and added some spices for extra touch. Never have I felt soooo good, satiated and healthy during my previous holiday seasons, THANK YOU Nutracelle!
I’ve always had shaker cups with the metal springs and they’re ok as long as your drink isn’t really thick. I love these nutracelle balls they are solid and break up the clumps that the nutralean loves to make
I love my shakes, super filling. So good AND affordable.
I love everything!!
I could eat the gummies like candy! I have to remind myself that they’re vitamins lol.
These are the best shaker cups, I’ve had a couple other brands of cups but these are the best, makes my Nutralean chocolate dream shake faster and easier than my blender bottle brand one that’s why I ordered a second one.
The cookbook I recessives was missing pages, as they had been double copied over other pages. I wrote Nutracelle right away and sent pictures of my issues, they replied very fast stating they would replace the book. However I am still waiting to receive it. I trust them and realize it’s a busy season and this may not be the only book with printing issues.
Coffee Mocha just became my new favourite addittion to coffee
It is delicious, and indulgent, wonderful and healthy addition to my morning java or delicious evening snack that I can make at home with some blended ice and a touch of raspberry syrup :-)
I've been using plant-based proteins for a few years now because my body can't process whey. NutraVegan (Vanilla) is the first one I've found that I actually look forward to having every day. It mixes really easy, is the perfect amount of sweet, and my husband even likes it. He prefers it to his preworkout before going to the gym now. Looking forward to trying the Chocolate when this bag runs out.
HAVE TO ADMIT THIS ONE IS A STAPLE IN MY KITCHEN. MY FAMILY AND I LOVE IT! Probably my 5 th bag since I became a member of the Nutracelle Family this past summer. Highly recommend, try it you'll LOVE IT!