Nutracelle Return Policy
These are Nutracelle.com’s (“Nutracelle”, “we” or “our”) Standard Return Policies applicable only
to products purchased by you directly from the Nutracelle.com website.
• All product returns require a Return Merchandise Authorization (RMA) number. You may
obtain an RMA number by contacting Nutracelle through any of the methods provided at
• Any return for a refund may be subject to a 20% restocking fee.
• Products that are not eligible for return and will be sent back to you at your cost and
expense if received by us:
• Any product not purchased from Nutracelle.com
• Any product without a valid, readable serial number, including but not limited to products
with missing, damaged, altered, or otherwise unreadable serial number
• Any product that is returned without all original packaging and accessories, including the
retail box, manuals, and all other items originally included with the product
• Any product from which the UPC code has been removed from its packaging
• Any product that exhibits physical damage
• Any product that has been opened or used
• Any product for which you have submitted a mail-in rebate
Mail-In Rebate Policy
Any product offering a mail-in rebate is not returnable to Nutracelle once the rebate has been
filed. Be sure that the product is functional and that you intend to keep the product before sending
in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable.
Only the product manufacturer can replace a defective item missing the UPC code.
Manufacturer Promotional Items and Nutracelle Gifts
Nutracelle and other Manufacturers may offer free promotional items with their products. To
receive a full refund on a purchase that offers promotional items all items must be returned. The
cost of any promotional items not returned will be deducted from the refund total.
Nutracelle may also offer gifts to valued customers for their continued support as well as for
special giveaways. These gifts are not part of any purchase value and therefore do not have to be
Standard 15-Day Return Policy
• Return unopened products for refund within: 15 days
• Return for replacement within: 15 days
• Restocking Fee: Yes
This is our Standard 15-Day Return Policy. Items covered by this policy (those products for which
Nutracelle states “This item may be returned for a replacement or refund within 15 days only”)
must be returned to Nutracelle within 30 days of the invoice date for this policy to apply. “Return”
constitutes receipt of the product by Nutracelle, and not the mere issuance of an RMA.
• Limited Replacement Only 15-Day Return Policy
• Return for refund within: Non-Refundable
• Return for replacement within: 15 days
Products that state “This item is covered nutracelle.com‘s Replacement Only 15-Day Return
Policy”, or items labeled as “Non-refundable” (or similar labeling) must be returned to Nutracelle
within 15 days of the invoice date for this policy to apply. Products covered by this return policy
may only be returned for a replacement of the same or equivalent item if the original is no longer
available. “Return” constitutes receipt of the product by Nutracelle, and not the mere issuance of
• Recurring autoships may be cancelled at anytime by notifiying Nutracelle in writing to
• Cancellation will apply only to the next scheduled autoship
Nutracelle.com does not offer any express warranties. Please note that any deposits or services in
this category are non-refundable unless otherwise indicated.
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I have been in a stall between 208 and 202 for 5 months....in one week of being back on Nutracelle I am now in ONEDERLAND!
The taste and quality of nutracelle is absolutely unparalleled in the protein market. I recommend it to all my friends and family and having been using it daily for almost 2 years now. And still in love!
The Vanilla Cream is a great flavour added to any of my favourite smoothie recipes! Also makes a nice tasting pancake recipe.
Natural Nutralean from Nutracelle is the perfect protein to add to your food!! There is no added taste!! I made a zucchini meat pasta and added 2 scoops of Natural into my meat sauce!! Not only did it give me and my family all the protein we needed for dinner, but it cut back our portion sizes because we felt fuller faster! We have leftovers now for lunches!! I am so happy with my Nutracelle!
The Vanilla Mocha from Nutracelle is to die for!!! If you are like me and need my coffee every morning to function...then this is for you, as it will give you all the energy you need!! It even taste just like something I can get from Tim Horton's but this is good for you to drink every morning!! This is a must for coffee lovers!!!
The Chocolate Dream Protein from Nutracelle is soooo good. Chocolate is my all time favourite snack and with Nutracelle I am able to make these delicious desserts that are actually good for you! This is a must flavour to have!!
Meal plan is realistic and absolutely manageable. My coach checks in post every workout to see if there is any area I struggle in or if maybe the routine was too easy. He is quick at answering any questions I have and is very knowleageable with nutrition and what my body needs to eat and can explain it to me in various ways to make sure I understand as well. I have never worked with someone who is so passionate about fitness and proper nutrition as well as someone who is on top of everything. App is also very user-friendly; super easy to log everything in with a few click so that you dont have to do it urself on paper. Absolutely thrilled to be working with this team to better my fitness life. Highly recommend joining the team!
Nutracelle's Weight Loss kit has made such a huge impact on my life! I was a junk food junky before I found Nutracelle, and now I don't even think about it! It's been months since I've had any kind of junk and I've never felt better! More energy, tons of weight loss, and I've dropped 2 clothing sizes too!! AMAZING!
The weightloss kit has enabled me to wake up each morning knowing that I've got this!! For the first time in my life I've found something that allows me to feel full and satisfied and I can bake and cook with it to curb cravings I have for junky foods! In my first two months I'm down 15 pounds and dropping. Almost everyday there is a decrease on the scale I couldn't be happier!! I'm looking forward to continued success THANK YOU NUTRACELLE!
Nutracelle is the best product I have ever used for protein. All the flavours are fantastic, can't taste the protein. Since I started to take Nutracelle I have consistent energy throughout the day, it keeps me full and satisfied. My recovery from my workouts and running is fantastic. Recommend this product to anyone wanting to lose weight, athletes or to increase your protein intake daily.
Shakes are amazing. I just mix them with (sugar-free) milk and have no problem drinking them. Like at all! I even love the chocolate. I never ever love chocolate protein shakes haha
This Whey protein powder is the most amazing and the most delicious that I have ever tasted.....with it having 30 grams of protein and 10 grams of prebiotic fiber in one serving, not many meals have that so a great way to get that into your diet.....It mixes very well with no clumping and doesn't have the chalky after taste. I find that is is very easy on my stomach as I am lactose intolerant and I have no issues what so ever, it has actually helped with my stomach issues....Love that it mixes very well with just water! I also Love that it is so versatile that I am not just limited to the shakes, that I can use it in my baking and cooking . If I could give it 10 Stars I would.
I have been on nutracelle since January 2017 and absolutely love it!
I'm losing weight and inches, I have so much more energy and it makes me happy! Nutracelle is giving me my life back! #ilovenutracelle
Nutracelle has been the one product that has kept me on track with my weight loss journey. So easy to incorporate into my daily routine and it tastes amazing! Almost all of my immediate family all use and love Nutracelle too!
It tastes amazing & reduces cravings! I'm breastfeeding and was finding my cravings worse than when I was pregnant. I needed something to eat with my meals to help me stay full, be nutritious and curb cravings. This is it!